We do not accept Medicaid or Medicaid managed-care plans. We accept most major commercial insurance plans for telehealth psychiatry. Please call our office to verify your specific plan.
Zen Integrative Care provides telehealth psychiatric medication management for adults across New York State. Our telehealth program covers diagnostic evaluations, ongoing med-management, and follow-up visits with our double board-certified psychiatric nurse practitioners. It is designed for patients who need consistent, high-quality psychiatric care without the friction of weekly travel — whether you are in Nassau, Suffolk, or anywhere else in New York.
Important: We do not provide at-home ketamine, oral ketamine troches, or any take-home ketamine product. Ketamine and Spravato (esketamine) are administered only in our Long Island office under direct medical supervision. Telehealth at Zen Integrative Care is strictly for psychiatric evaluation and medication management — it is not a vehicle for at-home dissociative treatment.
You meet with one of our psychiatric nurse practitioners over a secure, HIPAA-compliant video platform. The first visit is a comprehensive intake — medical history, prior treatments, current medications, symptom review, and goals. Follow-up visits are typically 30–45 minutes and focus on symptom review, medication effectiveness, side effects, treatment adjustments when needed, brief psychotherapy and coordination with your therapist or other healthcare providers.
Telehealth is a good fit for ongoing antidepressant, anti-anxiety, mood-stabilizer, ADHD (where appropriate), and sleep-related medication management. Some controlled medications may require periodic in-person visits or additional monitoring in accordance with federal and New York State regulations. Ketamine-related care must be handled in person at our Long Island office.
Initial ketamine candidacy evaluation and all infusion sessions.
Spravato (esketamine) administration and the required two-hour in-office monitoring.
Any care that requires a physical exam, vital-sign monitoring, or in-person safety assessment.
Patients on a stable medication regimen who want fewer in-person visits.
New patients seeking a thorough psychiatric evaluation without commuting.
Family members and caregivers in Nassau or Suffolk who need flexible scheduling.
Patients who prefer to start with telehealth and transition to in-office ketamine care if clinically indicated.
Adults seeking a second opinion regarding diagnosis or medication treatment.
Telehealth psychiatry visits are billed the same way as in-office visits and are covered by most commercial insurance plans. Coverage depends on your individual insurance plan and eligibility. We do not accept Medicaid or Medicaid managed-care plans. For self-pay patients, we publish transparent pricing — please call the office for current rates.
No. We do not prescribe oral ketamine, lozenges, troches, or any take-home ketamine product. All ketamine and Spravato treatment is done in our Long Island office under direct supervision.
Yes. Many of our patients begin with a telehealth psychiatric evaluation. If ketamine infusion therapy or Spravato is clinically appropriate, we transition you into our in-office program with a full medical screening.
No. We do not accept Medicaid or Medicaid managed-care plans.
No. Our providers are licensed in New York State. You must be physically located in New York at the time of your appointment.
Call our office or use the contact form on our website. A team member will verify your insurance, confirm you are located in New York, and schedule your first appointment.
Yes. If clinically appropriate, medications may be prescribed during your telehealth appointment in accordance with applicable federal and New York State regulations. Certain medications may require additional monitoring or in-person evaluation.
A reliable internet connection, a smartphone, tablet, or computer with a camera and microphone, and a private, quiet location where you can speak confidentially with your provider.
Absolutely. We encourage collaboration with your therapist and other healthcare providers whenever appropriate. Coordinated care often leads to the best long-term outcomes.
Whether you’re seeking a psychiatric evaluation, medication management, or want to explore whether in-office ketamine therapy may be appropriate in the future, our team is here to help.
We see patients from across Nassau and Suffolk County. The map below shows the communities we serve — most patients reach the clinic in well under an hour.
Reach out today to schedule a confidential consultation with Seda A. Port, NP. Our team will guide you through every step — verifying insurance, scheduling your first visit, and answering any questions about treatment.
zen integrative care
